Article 2. Pricing Policy
1. Purpose Website https://shiningriversidehoian.com/ is committed to public transparency regarding prices of goods and related costs to help customers easily choose and make purchasing decisions.
2. Product selling price All selling prices displayed on the website are prices of each product at the time customers place orders. Depending on each product, the website will clearly show: Price including value-added tax (VAT); or Price excluding VAT (if specific note is made). This information is shown directly on the product page or in the sales invoice.
3. Shipping costs Delivery costs are not default included in product selling prices unless otherwise notified by the website. Shipping fee rates are calculated based on: Delivery address; Order weight or dimensions; Shipping unit; Free shipping program (if any). Costs will be displayed before customers confirm payment.
4. Other incurred costs Besides product selling prices and shipping fees, customers may incur some other fees (if any), including: Express delivery fee; Special packaging fee; Cash on delivery (COD) fee according to shipping unit regulations; Other taxes or fees according to legal regulations (if any). All fees are notified before customers confirm orders.
5. Price change policy The website has the right to adjust selling prices in cases: Promotional programs; Import price changes; Market fluctuations; Adjustment according to business policy. Applied price is the price at the time customers complete orders. Confirmed orders will not have prices changed unless agreed otherwise by both parties.
6. Service usage costs Website https://shiningriversidehoian.com/ is a business sales website and does not charge account opening fees, account maintenance fees, order processing fees or any service fees for customers when accessing and shopping on the website, unless otherwise notified according to specific programs. In case the website incurs fee collection for some additional services, all fee rates, calculation methods and application times will be publicized on the website before implementation.
7. Contact Website: https://shiningriversidehoian.com/ Email: info@shiningriversidehoian.com